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Analysts Maria Santos and David Chen investigated workflow efficiency in metropolitan emergency facilities. While emergency units generally deliver qu...

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Analysts Maria Santos and David Chen investigated workflow efficiency in metropolitan emergency facilities. While emergency units generally deliver quicker immediate care compared to appointment-based clinic services, emergency treatment involves comprehensive patient assessment, record-keeping, and staff coordination that clinic services typically lack, resulting in comparable overall care duration between both healthcare settings. Nevertheless, their research reveals that when emergency facility patient loads near existing personnel capacity, substantial delays emerge. Therefore, to preserve emergency treatment's function as an expedited care alternative, ________

Which choice completes the text with the most logical and precise word or phrase?

A

emergency facilities may need to employ additional healthcare personnel for these locations.

B

emergency facilities should limit non-critical patients and clinics should expand urgent treatment capabilities.

C

patient assessment, record-keeping, and staff coordination methods utilized by clinics may need to be adopted in emergency facilities.

D

individuals requiring emergency treatment will need to acknowledge that delays will be comparable to those for scheduled visits.

Solution

Step 1: Decode and Map the Passage

Part A: Passage Analysis Table

Text from PassageAnalysis
'Analysts Maria Santos and David Chen investigated workflow efficiency in metropolitan emergency facilities.'
  • What it says: Santos & Chen studied ER workflow efficiency
  • What it does: Introduces the researchers and their study focus
  • What it is: Study context
'While emergency units generally deliver quicker immediate care compared to appointment-based clinic services,'
  • What it says: ERs = faster initial care vs. clinics
  • What it does: Presents a commonly understood advantage of emergency care
  • What it is: Comparison/contrast setup
'emergency treatment involves comprehensive patient assessment, record-keeping, and staff coordination that clinic services typically lack,'
  • What it says: ER care = more complex processes than clinics
  • What it does: Explains additional complexity factors in emergency care
  • What it is: Complicating factor
'resulting in comparable overall care duration between both healthcare settings.'
  • What it says: Total time = same for ERs & clinics
  • What it does: Reveals the surprising finding that contradicts the initial expectation
  • What it is: Research finding

Part B: Passage Architecture & Core Elements

Main Point: While emergency facilities and clinics have comparable overall treatment times under normal conditions, emergency facilities face substantial delays when patient loads approach staff capacity, requiring action to maintain their role as expedited care providers.


Step 2: Interpret the Question Precisely

This is a fill-in-the-blank question asking us to choose the best logical connector. The answer must create the right relationship between what comes before and after the blank.


Step 3: Prethink the Answer

  • The passage establishes that when emergency facilities reach near-capacity with existing staff, substantial delays occur
  • The solution should target increasing that capacity to handle patient loads and preserve emergency care's expedited function
Answer Choices Explained
A

emergency facilities may need to employ additional healthcare personnel for these locations.

  • ✓ Correct
  • Directly addresses the identified problem by proposing additional healthcare personnel to handle capacity issues
B

emergency facilities should limit non-critical patients and clinics should expand urgent treatment capabilities.

  • ✗ Incorrect
  • Suggests limiting patients rather than solving the capacity issue within emergency facilities
C

patient assessment, record-keeping, and staff coordination methods utilized by clinics may need to be adopted in emergency facilities.

  • ✗ Incorrect
  • Suggests adopting clinic methods, which would compromise necessary comprehensive emergency processes
D

individuals requiring emergency treatment will need to acknowledge that delays will be comparable to those for scheduled visits.

  • ✗ Incorrect
  • Accepts delays as inevitable rather than solving the problem
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