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The following text is adapted from a report on organizational change at a technology company.Department head Robert Chen initially approached...

GMAT Craft and Structure : (Structure) Questions

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The following text is adapted from a report on organizational change at a technology company.

Department head Robert Chen initially approached the company's new collaborative software platform with measured caution, implementing it gradually within his team to assess its practical applications. The transition required extensive training sessions and workflow adjustments that temporarily slowed productivity. However, as team members became proficient with the system, Chen observed significant improvements in project coordination and cross-departmental communication that exceeded his initial expectations.

The platform's integrated features ultimately transformed routine processes that had previously required multiple separate applications and lengthy email chains.

Which choice best states the main purpose of the text?

A

To contrast different approaches to implementing new workplace technology

B

To describe the training requirements associated with adopting collaborative software

C

To trace Chen's evolving assessment of the new platform's impact

D

To explain the specific features that made the collaborative software effective

Solution

Step 1: Decode and Map the Passage

Part A: Create Passage Analysis Table

Text from PassageAnalysis
"Department head Robert Chen initially approached the company's new collaborative software platform with measured caution, implementing it gradually within his team to assess its practical applications."
  • What it says: Chen = cautious, gradual rollout, testing phase
  • What it does: Introduces Chen's initial careful approach to the new platform
  • What it is: Opening context/character introduction
"The transition required extensive training sessions and workflow adjustments that temporarily slowed productivity."
  • What it says: Training needed, workflows changed, productivity decreased temporarily
  • What it does: Explains the immediate challenges that came with implementation
  • What it is: Evidence of difficulties
"However, as team members became proficient with the system, Chen observed significant improvements in project coordination and cross-departmental communication that exceeded his initial expectations."
  • What it says: Team got skilled, Chen saw big improvements in coordination and communication, better than expected
  • What it does: Contrasts with the previous difficulties by showing positive outcomes
  • What it is: Key turning point/positive results
"The platform's integrated features ultimately transformed routine processes that had previously required multiple separate applications and lengthy email chains."
  • What it says: Integrated features transformed old processes from multiple apps to one system
  • What it does: Provides specific evidence for the improvements mentioned
  • What it is: Supporting detail/evidence

Part B: Provide Passage Architecture & Core Elements

Main Point: The text traces Robert Chen's experience with implementing collaborative software, showing how his initially cautious approach led through temporary difficulties to ultimately positive results that exceeded his expectations.

Argument Flow: The passage follows Chen's journey chronologically, starting with his careful initial approach, moving through the inevitable challenges of implementation, then pivoting to show how these difficulties gave way to significant improvements that surpassed what Chen had hoped for.

Step 2: Interpret the Question Precisely

This is a fill-in-the-blank question asking us to choose the best logical connector. The answer must create the right relationship between what comes before and after the blank.

Step 3: Prethink the Answer

  • From our analysis, this text follows Chen through a clear progression: he starts cautious, faces implementation challenges, then discovers the platform works better than expected
  • The passage tracks this evolution in Chen's experience and assessment
  • The right answer should capture this journey aspect—how Chen's view changed over time from initial caution to positive surprise
Answer Choices Explained
A

To contrast different approaches to implementing new workplace technology

✗ Incorrect

  • Claims the text contrasts "different approaches" to implementation
  • The passage only follows Chen's single approach—there's no comparison with other methods
B

To describe the training requirements associated with adopting collaborative software

✗ Incorrect

  • Focuses on describing training requirements as the main purpose
  • Training is mentioned in just one sentence as part of the challenges, not the main focus
C

To trace Chen's evolving assessment of the new platform's impact

✓ Correct

  • Perfectly captures the progression we mapped: Chen's assessment evolving from caution to challenges to positive surprise
  • "Trace" matches the chronological journey structure
D

To explain the specific features that made the collaborative software effective

✗ Incorrect

  • Claims the purpose is explaining "specific features" of the software
  • The passage barely mentions features—only "integrated features" in the final sentence as supporting evidence
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