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Regional Sales Performance Analysis for Q3 2023Sales TeamRevenue Growth RateCustomer Retention RateMarket Share IncreaseNortheast Team0.230.890.31Sout...

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Regional Sales Performance Analysis for Q3 2023

Sales TeamRevenue Growth RateCustomer Retention RateMarket Share Increase
Northeast Team0.230.890.31
Southeast Team0.310.760.28
Western Team0.190.820.35

A company's quarterly performance analysis evaluated three regional sales teams across multiple metrics. The analysis measured each team's effectiveness using rates from 0.10 to 1.00, where higher values indicate stronger performance.

The customer retention rate for the Northeast Team was ______

A

0.89.

B

0.76.

C

0.82.

D

0.35.

Solution

Step 1: Decode and Map the Passage

Part A: Passage Analysis Table

Text from PassageAnalysis
"Regional Sales Performance Analysis for Q3 2023"
  • What it says: Q3 2023 sales analysis report
  • What it does: Introduces the document type and time period
  • What it is: Title/header
[Data Table with three teams and three metrics]
  • What it says: NE: \(0.23\) growth, \(0.89\) retention, \(0.31\) market SE: \(0.31\) growth, \(0.76\) retention, \(0.28\) market W: \(0.19\) growth, \(0.82\) retention, \(0.35\) market
  • What it does: Presents the actual performance data for comparison
  • What it is: Primary data source
"A company's quarterly performance analysis evaluated three regional sales teams across multiple metrics."
  • What it says: Company assessed 3 regional teams on multiple measures
  • What it does: Explains what the data represents
  • What it is: Context
"The analysis measured each team's effectiveness using rates from 0.10 to 1.00, where higher values indicate stronger performance."
  • What it says: Scale = \(0.10\)-\(1.00\), higher = better
  • What it does: Clarifies how to interpret the numerical data
  • What it is: Interpretation guide
"Based on this assessment, the customer retention rate for the Northeast Team was ______"
  • What it says: Question asks for NE team's retention rate
  • What it does: Poses the specific question to be answered
  • What it is: Question stem

Part B: Passage Architecture & Core Elements

Main Point: This document presents Q3 2023 performance data for three regional sales teams measured across revenue growth, customer retention, and market share metrics.

Argument Flow: The analysis establishes the context (company evaluation of regional teams), presents the raw performance data in table format, explains how to interpret the scale, then asks for a specific data point from that table.

Step 2: Interpret the Question Precisely

This is a fill-in-the-blank question asking us to choose the best logical connector. The answer must create the right relationship between what comes before and after the blank.

Step 3: Prethink the Answer

  • Looking at our table analysis, we have three metrics for each team
  • For the Northeast Team specifically, we noted: revenue growth rate (\(0.23\)), customer retention rate (\(0.89\)), and market share increase (\(0.31\))
  • The question specifically asks for the customer retention rate, which is the middle column of our data table
  • From our notes, the Northeast Team's customer retention rate is \(0.89\)
Answer Choices Explained
A

0.89.

✓ Correct

  • Correct. This matches exactly what we found in our table analysis for the Northeast Team's customer retention rate
  • This value makes sense on the stated scale (\(0.10-1.00\)) and represents strong performance since higher values indicate better results
B

0.76.

✗ Incorrect

  • This is the customer retention rate for the Southeast Team, not the Northeast Team
  • This represents a trap where students might confuse the teams or read the wrong row when scanning the table quickly
C

0.82.

✗ Incorrect

  • This is the customer retention rate for the Western Team, not the Northeast Team
  • This represents a row-reading error where students locate the right column but wrong team
D

0.35.

✗ Incorrect

  • This is the market share increase for the Western Team, representing both wrong team and wrong metric
  • Students would need to make two navigation errors to select this choice
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