The restaurant's decision to eliminate tipping and instead include service charges in menu prices has proven ______, despite initial customer...
GMAT Craft and Structure : (Structure) Questions
The restaurant's decision to eliminate tipping and instead include service charges in menu prices has proven ______, despite initial customer resistance: revenue has increased by 15% since implementation.
Which choice completes the text with the most logical and precise word or phrase?
controversial
complicated
successful
expensive
Step 1: Decode and Map the Passage
Part A: Create Passage Analysis Table
| Text from Passage | Analysis |
|---|---|
| "The restaurant's decision to eliminate tipping and instead include service charges in menu prices" |
|
| "has proven ______" |
|
| "despite initial customer resistance:" |
|
| "revenue has increased by 15% since implementation." |
|
Part B: Provide Passage Architecture & Core Elements
Main Point: A restaurant's controversial pricing change ultimately produced strong positive financial results.
Argument Flow: The passage presents a restaurant's decision to change its pricing model, acknowledges there was initial pushback, but then shows the decision worked well financially with a significant revenue increase.
Step 2: Interpret the Question Precisely
This is a fill-in-the-blank question asking us to choose the best logical connector. The answer must create the right relationship between what comes before and after the blank.
Step 3: Prethink the Answer
- The blank needs to evaluate how the restaurant's decision turned out
- We know that despite initial resistance, revenue increased by 15% - that's a strong positive outcome
- The word should capture that the decision worked well or achieved its goals, even though people were initially against it
controversial
- "Controversial" describes the initial customer resistance but doesn't capture what happened after implementation
complicated
- "Complicated" suggests difficulty or confusion in the process but the 15% revenue increase shows clear, straightforward success
successful
- "Successful" perfectly captures that the decision achieved its goals and matches the 15% revenue increase evidence
expensive
- "Expensive" describes cost, not effectiveness, and revenue increase suggests the decision was financially beneficial